Spok Introduces a New Cloud-Native Clinical Communication Platform Powered by Amazon Web Services



, a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ:
SPOK) and a global leader in healthcare communications, will demonstrate
the latest evolution of its integrated healthcare communication
platform, Spok Care Connect, in booth #3371 at the 2019
HIMSS Annual Conference and Exhibition
, Feb. 11-15, 2019, in
Orlando, Florida. The first-of-its-kind cloud-native enterprise
communication platform includes a fully integrated healthcare contact
center, clinical alerting and alarm management solution, and a
multi-device application for care team messaging. Spok Care Connect
makes care collaboration easier by connecting important care team and
patient information into messaging and alerting applications.

“We are particularly pleased to be able to showcase at HIMSS19 what we
believe is a game changer in healthcare communication technology: the
next evolution of the Spok Care Connect platform,” said Vincent D.
Kelly, president and chief executive officer of Spok Holdings, Inc.
“Spok Care Connect is a powerful system of action with deep EHR
interoperability. It includes a robust workflow engine that will enable
hospitals and health systems to consolidate their clinical workflows
into a single system.”

The power to automate clinical workflows is what sets Spok apart in
healthcare communications. Hospital teams will be able to adapt a
comprehensive list of pre-defined workflow templates, deciding what
information to pull from clinical systems and the right person or group
to receive it. This approach will streamline communication and let
clinicians focus on what they do best—taking care of patients.

Spok Care Connect is designed with a cloud-native architecture that
dramatically simplifies product installation and configuration and it
will introduce frequently requested customer self-service capabilities.
The company has collaborated with Amazon Web Services (AWS) for a
complete cloud services solution, giving Spok enterprise customers the
most in security, agility, and breadth and depth of services with a
real-time cloud-based communication solution.

Spok will unveil at HIMSS the first phase of its new suite of
communication solutions:

  • Spok Go™: An intuitive, multi-device application for care team
    messaging, Spok Go delivers real-time information from clinical
    systems. The secure care collaboration solution follows users
    anywhere, allowing clinicians to access information and send messages
    on both mobile and desktop devices to help manage workflows, alerts,
    and tasks. Available now for Apple iPhone and iPad, Android
    smartphones, and Windows and Mac desktops.
  • Spok Conduct™: The groundbreaking solution is the first
    cloud-native workflow engine focused on clinical alerting and alarm
    management. Spok Conduct will enhance caregiver productivity,
    utilizing outcomes-based workflows that span across EHRs, nurse call,
    and other clinical systems. Users will be able to streamline clinical
    workflows with flexible routing and escalation of alerts to the right
    person. Available now for nurse call workflows.
  • Spok Navigate™: The next step in healthcare contact center
    communications will allow operators to help patients and caregivers
    navigate their health system experience.

Spok has worked closely with members of its innovation partner alliance
over the past several years to develop this cloud native platform. “It’s
been great working with Spok as an innovation partner. We’ve been
engaged for nearly two years through on-site visits and weekly virtual
meetings, so we’re contributing real-time information and our providers
are fully engaged,” said Dr. Mark Weisman, chief medical information
officer at Peninsula Regional Medical Center in Salisbury, Maryland.
“It’s been incredible for us to see our feedback reflected in an app
that ultimately helps us do our jobs better, and we look forward to
continuing to enhance the platform with Spok.”

“Our experience supporting more than 1,900 hospitals across the U.S. has
helped us create a solution that positions healthcare providers for
success today and supports them with faster, smarter clinical
communications for the next decade,” says Hemant Goel, president of
Spok, Inc. “This latest evolution of our communication technology will
allow our customers to leverage integrations to their existing Spok
suite of solutions, while keeping security in the forefront.”

HIMSS19 attendees are invited to visit the Spok booth (#3371) for a
personal tour of the latest evolution of Spok Care Connect. Learn more
and book a demo or meeting at spok.com/HIMSS.

About Spok
Spok, Inc., a wholly owned subsidiary of Spok
Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is
proud to be a global leader in healthcare communications. We deliver
clinical information to care teams when and where it matters most to
improve patient outcomes. Top hospitals rely on the Spok Care Connect®
platform to enhance workflows for clinicians, support administrative
compliance, and provide a better experience for patients. Our customers
send over 100 million messages each month through their Spok®
solutions. Spok is making care collaboration easier. For more
information, visit spok.com or follow @spoktweets on Twitter.

Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok
Mobile are trademarks of Spok, Inc.


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